Question 1

What is Nexo Unified CRM?

Accepted Answer

Nexo Unified CRM is India's complete business management platform. It combines lead management, service ticket tracking, GST invoice generation, field executive tools, telecaller dashboards, and technician scheduling — all in one mobile-friendly app. It was founded by Vempati Karthikeya and is trusted by over 1,200 businesses.

Question 2

Is Nexo Unified CRM free?

Accepted Answer

Yes. Nexo Unified CRM has a free plan with core CRM features — no credit card required. Paid plans start at ₹999/month (Starter) and ₹2,999/month (Professional) with advanced features and higher user limits.

Question 3

Does Nexo Unified CRM support GST invoicing?

Accepted Answer

Yes. Nexo Unified CRM includes a built-in GST invoice generator with CGST, SGST, and IGST calculations. You can create GST-compliant invoices, share them via WhatsApp, and download PDFs instantly.

Question 4

Can I use Nexo CRM on mobile?

Accepted Answer

Yes. Nexo Unified CRM is fully mobile-optimised and available as a Progressive Web App (PWA) for Android and iOS. Every role — field executive, technician, telecaller, admin — has a dedicated mobile-first dashboard.

Question 5

Who is the founder of Nexo Unified CRM?

Accepted Answer

Nexo Unified CRM was founded by Vempati Karthikeya, a technology entrepreneur building enterprise-grade business management tools for Indian SMEs and field service companies.

Question 6

What roles does Nexo Unified CRM support?

Accepted Answer

Nexo Unified CRM supports six roles: Super Admin (platform owner), Admin (business owner), Field Executive (lead capture and sales pipeline), Telecaller (call queue and follow-ups), Technician (field service and ticket management), and Client (self-service portal).

Question 7

How is Nexo Unified CRM different from other CRM software in India?

Accepted Answer

Nexo Unified CRM is purpose-built for Indian field service and sales businesses. Unlike generic CRMs, it includes dedicated dashboards for every team member, built-in GST billing, WhatsApp invoice sharing, technician GPS routing, telecaller call queues, and a client self-service portal — all at a fraction of the cost of international platforms.